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July 17th, 2012

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10:18 pm - Fuck Rogers
UPDATE Unfortunately, I have switched back to Rogers because the alternative was to deal with TekSavvy Reliability issues, which are not acceptable.

I remember the days when Bell Canada used to be the bad guys, gouging customers, errors in billings that keep piling on, and ever increasing service fees. Rogers was the new kid on the block, they had better service (faster internet) and more reliable cable TV.
Fast forward a decade or two and it seems that Rogers now has become the new Bell. With fees that keep increasing year after year (to serve us better) with a service that is pretty much the same. This is no longer the same Rogers that was created by Ted, the guy who had a Toronto street named after him.

10 years ago, there was no bandwidth limit on how much internet you can use on the Rogers network, then they introduced the limits. Many people were not affected by these limits because it really was meant for those who are addicted to downloading. But those limits have remained pretty much the same all these years, whereas technology hasn't. With Apple TV, Google TV and Netflix on the rise, bandwidth requirement increased significantly, we used 20-30G per month a year ago, but we now require that much in one day.

Then came TekSavvy, they use the same infrastructure as Rogers basically, so the service is not that much different, but it comes with almost 50% cheaper pricing and a much larger bandwidth 300% more and they also have unlimited plans that are still cheaper than those at Rogers.
Rogers decided that instead of competing, they were becoming very aggressive retaining their customers. Last week I called up to cancel, the customer rep offered me 70% off their highest plan. While a great discount, I realized that it wasn't such a great discount if it was to expire after a certain period, they also required to rent a modem for a ridiculous monthly fee. Surely I still cancelled my service with them and that was the first time I leave Rogers internet in over a decade.
Other services remain with Rogers, but I think these will be coming to an end soon. Rogers has become a utility company, and they cannot justify charging so much for their utility, even worse, they cannot justify charging more for a service that doesn't improve. Just like Bell lost their market share, Rogers is now losing the internet market share. If I was an investor I would sell their stock right about now. It is funny that I know 3 people who have switched away from Rogers this week alone!!

So who is going to be the Rogers replacement? Obviously the little guys are a good option, the TekSavvy that everyone raves about is an option, Bell has a huge technological advantage with their fiber lines, something Rogers cannot offer (especially the upload speeds)
On the TV front things are also changing, with the popularity of Netflix, the much anticipated Apple TV, Microsoft's new TV and add to that Google TV. The fight will be there, and all the programming will be over IP. Rogers cable is doomed to disappear.
How about wireless? well that's another one on the chopping block. The new kids like Public mobile and Wind are elbowing in with the big guys, and the illegal practices by Rogers and Bell will stop soon, once the public realizes their deception. The new guys will have better service with much more competitive plans.
So this is the final wake up call to Rogers, you have a monopoly, remain competitive or else.... you already lost one long time customer here.

(8 comments | Leave a comment)


Date:September 28th, 2012 07:23 am (UTC)

you don't know much do you

you know 3 people that are leaving the Rogers Services LOL. when your 3 friends leave Rogers another 100 sign up. all these stupid blogs don't mean nothing, we are talking about a multi billion dollar company that employs thousands and thousand of people, and some people would love to beieve that some random posts that no one will ever read will make some sort of a differrence, this shows what little power the consumers have over the corporations. its a sad world when these companies can crap on us like this and we can't do nothing, really sad.
[User Picture]
Date:September 29th, 2012 06:18 pm (UTC)

Re: you don't know much do you

You are actually mistaken. Rogers is losing far more customers than they are acquiring. They already saturated the market and they need to defend their market share at this point.
We do have a choice by switching to cheaper competitors, alas as I have learned that the cheaper competitors are at the mercy of the larger players.
What can we do? talk to your MP to push for the liberation of internet as opposed to the existing monopoly we have now both wired and wireless
Date:October 14th, 2012 09:02 pm (UTC)

Re: you don't know much do you

I have cancelled rogers internet. No point staying with rogers. Monopolistic deals. Can't believe when others are offering for a better price.

Bell, Techsavvy, acanac are offering with great bandwidth service and some of them lesser price.
[User Picture]
Date:October 16th, 2012 06:00 am (UTC)

Re: you don't know much do you

Well done!
Bell is not better than Rogers, they are basically in the same league! Only the little guys (TechSavvy and Acanac) are offering decent deals.
I wish I could switch too, but unfortunately I just can't compromise on my internet's reliability.
Date:October 2nd, 2013 11:00 pm (UTC)

Educate yourself

All I have to say is that there is a little "b" and a big "B" when it comes to Mbps/MBps. What these bastards do is give you little "b" when quoting your speed and they charge you in big "B"s.

The difference is that a big B is 8 times more than the little b. Don't bother asking anyone that works there, not even the high tech ones because they won't know what the hell you're talking about. You see these companies only hire people who will regurgitate what they are told by their employers without ever doing independent research to make sure they are being told the truth.

Watch out because, apple developed their fingerprint technology at the request of a government goon and then worked together, for a year, with the NSA to develop it. Don't just trust what I a m saying, look it up and make sure you find the article that quotes a Ted, a high level marketing exec who basically stated that users are stupid for willingly handing over something as sensitive as fingerprints. He goes on to say that of course they are going to capitalize on it. And this is exactly what they are doing, and it wasn't until after the iPhone had hit the market that they boasted to granting full access to their extremely valuable and profitable database to the NSA. Which is great for the NSA, cuz now they have something to put into their new $2 billion dollar storage facility they built in Utah, I think.

BTW any claim apple makes about the fingerprint technology being an added security feature is pure utter bullshit, because a hacker group has already figured out how to hack this pathetic and completely useless security feature and you can learn too, just search for it on YouTube. If anyone knows if the scan will allow you to use your palm or toe in lieu of your fingerprints I'd be interested to know. A good security feature doesn't store the fingerprint info on a chip located in the phone itself.

Wake up and educate yourself, it is what these greedy good for nothing sell outs fear most of all.
[User Picture]
Date:October 3rd, 2013 03:54 am (UTC)

Re: Educate yourself

Actually there is no conspiracy theory here, this is just the standards of measurements, they don't charge you on MBps, they charge you on MB downloaded per month. Usually network speed is measured in Mbps whereas size in MB or GB.
Also Byte is 8 bits in theory but actually it is more than 8, depending on the protocol it may include start, stop and/or parity bits.

This is similar to you measuring time in minutes then measuring speed in KPH.
Date:June 23rd, 2014 07:46 pm (UTC)

wake up sheeple

at the end of the day they're all crooks
[User Picture]
Date:June 24th, 2014 12:56 am (UTC)

Re: wake up sheeple

Sadly, you are right

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